Business  IT  Support


Remote Support

  • Call.  Connect.  Fix.  That is what we are about.

  • Speak to our local support team and let us solve your IT issue today.

  • Managed Service Agreements, Master Service Agreements and PAYG Instant Support


Customer Portal

  • View Sales Orders, Invoices, Correspondence

  • Approve orders instantly with with online signing

  • Contact your account manager or tech directly

  • View tasks performed under your Managed IT Services agreement



Friendly and Professional

  • Speak to a local professional based in Brisbane.

  • Available for onsite support in Brisbane.

  • We do not outsource our support overseas. 

  • Friendly service you can understand and trust.

Managed Service  Agreements


Gold Standard

Managed Services Agreement

Never speak to a telco company again.  Let us manage all your IT and telecommunications with our Managed Services Agreement.  The Gold Standard in Managed IT Services in Brisbane providing support and consulting.

  • Proactive planned approach to your IT Solutions

  • Unlimited Remote and Onsite Support

  • Virtual CIO Bi-Annual Meeting

  • E-Learning and Testing platform

  • Network security monitored 24/7

  • VPN for secure remote network connections

  • Unlimited Managed Network Updates

  • Unlimited Mac OS and Windows OS Updates

  • BYO Licensing Price from $120/Machine/Month

  • Complete single bill option available including - Sophos Intercept X with EDR, Microsoft 365 Business and Apps, DialPad Virtual Phone System, Cloud Backup and much more!

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Cyber Security

Master Service Agreement

Want to stay up-to-date and compliant with your Cyber IT Insurance Policy?  Our Cyber Security - Master Service Agreement is the perfect solution.

  • Unlimited Sophos or UniFi Network Security Updates

  • Unlimited Windows Security Updates

  • Unlimited Mac OS Security Updates

  • From $25/machine/month BYO Antivirus

  • From $30/machine/month including Sophos Intercept X with EDR. - Rated worlds #1 Endpoint Protection

  • Stay compliant with your Cyber Insurance Policy

  • Access to Backbone Business Networks UniFi Cloud Controller

  • Work with a Sophos Certified Partner

  • Work with network equipment experts with over 15 years experience

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Quick Support

 Security and IT Consulting

Want to manage things In-House or just need a support partner to back you up and help out when needed?  Our PAYG Quick Support option is perfect for you!

  • Fast Support

  • Free RMM Agent

  • Certified Microsoft Partner

  • Experienced in Google Workspace

  • Experienced in Virtual Machine Environments

  • Experienced in all network environments

  • Experienced with UPS and Server Hardware

  • Remote Support rates from $120 / Hour

  • Fixed price Microsoft 365 Setup and Migration

  • Deal with real local Brisbane based company

  • Free Subscription to Newsletters

  • Company IT reporting available

  • Experienced Microsoft / Mac / Linux experts with over 15 years experience

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Move To Microsoft 365 

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Microsoft 365 Family

More than just Word and PowerPoint.  Microsoft Office has evolved as the industry leading office and collaboration platform.  Now incorporating all the traditional favourites with additions of SharePoint and Teams.  Tied it all together with Microsoft Azure and Windows Professional.

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Azure

Microsoft Azure is the cloud platform behind Microsoft 365 and many other Microsoft applications.  Microsoft Azure AD gives your organization a central user directory when security features and organization security groups can be managed.

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Windows Professional

Secure your business devices and unleash the potential of Microsoft 365 and Azure by joining Microsoft Windows Professional devices to Azure AD.  Experience the efficiency of Single Sign On and more.  

More Information Top Of Page

Time  To  Upgrade?



Dell Technologies

We are a proud reseller of Dell Technologies.  Dell offer 3 Year Pro Onsite support options and are renowned worldwide for their business grade machines.



Laptops

Portable and reliable.  Dell have long been the business laptop of choice.  Elegant design and coupled with a Dell Dock the perfect take home workstation replacement.



Desktops

Sleek and powerful.  Dell desktops available in three form factors but don't let size be deceiving.  The Micro packs serious punch to get you through your day quicker with less frustration.



HP

We are a proud reseller of HP Computers.  Another world renowned Laptop and Workstation manufacturer proving business grade and medical grade computers second to none.



Laptops

Stylish and professional.  HP have long been the attractive laptop choice for businesses of all types.  Talk to Backbone Business Networks about making the right choice for your next laptop.



Desktops

Sleek and powerful.  HP desktops available in three form factors with Powerful Intel processors.  Speed up your workflow and enjoy your time with your new HP covered by a manufacturer warranty you can trust.