Business IT Support


Remote Support

  • Call.  Connect.  Fix.  That is what we are about.

  • Speak to our local support team and let us solve your IT issue today.


Customer Portal

  • View Sales Orders, Invoices, Correspondence

  • Approve orders instantly with with online signing

  • Contact your account manager or tech directly

 

Friendly and Professional

  • Speak to a local professional based in Brisbane.

  • Available for onsite support in Brisbane.

  • We do not outsource our support overseas. 

  • Friendly service you can understand and trust.

 

Managed IT Service  Agreements


            Gold Standard

            Managed Services Agreement

            Never speak to a telco company again.  Let us manage all your IT and telecommunications with our Managed Services Agreement.  The Gold Standard in support and security and IT Consulting.

            • Proactive planned approach to your IT Solutions

            • Unlimited Remote and Onsite Support

            • Virtual CIO Bi-Annual Meeting

            • E-Learning and Testing platform

            • Network security monitored 24/7

            • VPN for secure remote network connections

            • Unlimited Managed Network Updates

            • Unlimited Mac OS and Windows OS Updates

            • BYO Licensing Price from $120/Machine/Month

            • Complete single bill option available including - Sophos Intercept X with EDR, Microsoft 365 Business and Apps, Banter by Exetel Virtual Phone System, Cloud Backup and much more!

            Free IT Consultation   Home


            Cyber Security

            Master Service Agreement

            Want to stay up-to-date and compliant with your Cyber IT Insurance Policy?  Our Cyber Security - Master Service Agreement is the perfect solution.

            • Unlimited Sophos or UniFi Network Security Updates

            • Unlimited Windows Security Updates

            • Unlimited Mac OS Security Updates

            • From $25/machine/month BYO Antivirus

            • From $30/machine/month including Sophos Intercept X with EDR. - Rated worlds #1 Endpoint Protection

            • Stay compliant with your Cyber Insurance Policy

            • Access to Backbone Business Networks UniFi Cloud Controller

            • Work with a Sophos Certified Partner

            • Work with network equipment experts with over 15 years experience

            Free IT Consultation   Home


            Quick Support

             Security and IT Consulting

            Want to manage things In-House or just need a support partner to back you up and help out when needed?  Our PAYG Quick Support option is perfect for you!

            • Fast Support

            • Free RMM Agent

            • Certified Microsoft Partner

            • Experienced in Google Workspace

            • Experienced in Virtual Machine Environments

            • Experienced in all network environments

            • Experienced with UPS and Server Hardware

            • Remote Support rates from $120 / Hour

            • Fixed price Microsoft 365 Setup and Migration

            • Deal with real local Brisbane based company

            • Free Subscription to Newsletters

            • Free Subscription to Friday IT Joke of the week

            • Experienced Microsoft / Mac / Linux experts with over 15 years experience

            Free IT Consultation   Home

            Trusted Local Brisbane Based IT Support

             Backbone Business Networks

            Free IT Consultation